fc77's Privacy Policy
Your personal information is completely safe with us — learn how we collect and protect your data.
Data Protection
All your information is kept secure with SSL encryption.
Transparent Policy
We clearly explain what information we collect and how we use it.
Third-Party Control
Your information is never shared with any third party without your consent.
Your Rights
You can request to correct or delete your information at any time.
1. Introduction
fc77 ("we", "us", "platform") operates a trusted online gaming platform for players in Bangladesh. This privacy policy describes in detail how your personal information is collected, stored, used, and protected when you use the fc77.lat website ("site").
By registering on or continuing to use our site, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our site. This policy may be updated from time to time — the latest version will always be published on this page.
fc77's privacy policy has been developed following international best practices in data protection. Our goal is to ensure the highest level of protection for your personal information while providing you with a smooth and enjoyable gaming experience.
2. What Information We Collect
When you register on the fc77 platform, play games, make transactions, or contact us, we may collect various types of information. A detailed description of that information is provided below:
a) Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address (for account communications)
- Mobile number (for registration and verification)
- Residential address
- National ID or passport number (for KYC verification)
b) Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
- Deposit and withdrawal history
- Transaction amounts and timestamps
c) Technical Information
- IP address and device identifiers
- Browser type and operating system information
- Time spent on the site and pages visited
- Information collected through cookies and similar tracking technologies
- Login time and location-related data (subject to permission)
d) Gaming Activity Information
- Play history, bet amounts, and win/loss records
- Bonus receipt and usage information
- Session duration and gaming patterns
3. Purpose of Using Your Information
fc77 uses your information only for specific, legitimate, and transparent purposes. We never misuse your information. The main purposes for which we use your information are listed below:
- Account Management: To handle registration, login, password recovery, and account verification processes.
- Transaction Processing: To process deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay, and to ensure security.
- Security and Fraud Prevention: To detect suspicious activity, prevent unauthorized access, and maintain platform security.
- Customer Support: To assist our 24/7 live chat team in quickly resolving your inquiries, complaints, and issues.
- Personalized Experience: To recommend relevant games and offers based on your preferences and gaming history.
- Responsible Gaming: To monitor gaming behavior and assist with intervention or limit-setting where needed.
- Legal Compliance: To use information in compliance with applicable laws, regulations, and regulatory guidelines.
- Communications: To send security alerts, account-related messages, and important notices.
We do not sell your information to third parties for advertising or marketing purposes.
4. Cookies and Tracking Technologies
Cookies and similar technologies are used on the fc77 website. Cookies are small text files stored in your browser that help improve the functionality of the site.
Types of cookies we use:
- Essential Cookies: Essential for the basic functionality of the site — such as maintaining login sessions. These cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings, such as language selection or display preferences.
- Analytical Cookies: Used to analyze patterns of site usage, which helps us improve our services.
- Security Cookies: Used to detect and prevent fraud and unauthorized access.
You can control or delete cookies through your browser settings. However, disabling certain essential cookies may limit some functionality of the site.
5. Information Disclosure and Sharing
fc77 does not sell, rent, or distribute your personal information to third parties. However, in certain circumstances we may need to share your information with some trusted parties:
- Payment Providers: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay solely for the purpose of completing transactions.
- Technology Service Providers: Necessary information is shared with technology partners for site operation, security, and infrastructure maintenance, under strict confidentiality agreements.
- Game Providers: Necessary information is shared with game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming solely for the purpose of operating games.
- Legal Obligations: Information may be disclosed in response to court orders, legal proceedings, or lawful requests from government authorities.
- Fraud Prevention: Information may be provided to relevant authorities to prevent serious fraud or harmful activity.
Outside of the above cases, no information is shared with any third party without your consent.
6. Data Retention and Security
fc77 applies industry-standard security measures to protect your information. All data stored on our servers is secured with SSL encryption technology.
Security measures:
- Data transmission protection through 256-bit SSL/TLS encryption.
- Regular security audits and vulnerability testing.
- Strict access controls — only authorized personnel can access the necessary information.
- Firewall and intrusion detection systems.
- Two-factor authentication.
- Regular backups and data recovery planning.
Data retention period:
We retain your information for as long as your account is active. After account closure, we may retain certain information for a defined period for the following reasons:
- To fulfill legal obligations (such as anti-money laundering regulations).
- To resolve disputes or establish legal claims where necessary.
- For fraud prevention and security purposes.
After this period, information is securely deleted or anonymized.
7. Your Rights
As a user of the fc77 platform, you have the following rights over your own information:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
You can request deletion of your information in certain circumstances.
Right to Restrict Processing
You can request that the processing of your information be limited in certain cases.
Right to Data Portability
You can request to receive your information in a structured format.
Right to Object
You can object to certain types of processing of your information.
To exercise these rights, contact us at: [email protected] — our team is always ready to assist you in Bengali.
8. Privacy of Minors
fc77 is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
We take age verification steps at the time of registration. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please notify us at [email protected].
9. Third-Party Services
The fc77 platform may integrate software from Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other game providers. These providers have their own privacy policies, and fc77 is not responsible for information collected through their technology.
The privacy policies of bKash, Nagad, Rocket, and Upay apply to payment processing. You are advised to read their policies before using these services.
10. Policy Changes
fc77 may update this privacy policy from time to time. For any significant changes, we will:
- Publish the new policy on this page and update the "Last Updated" date.
- Notify registered users of important changes by email.
- Continued use of the site after changes will be considered as acceptance of the new policy.
We recommend that you visit this page regularly to stay informed about the latest policy.
Have a question about privacy?
Our team is always available for any questions about the protection of your information. Contact us via our 24/7 live chat support or by email at: [email protected]
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24 hours, 7 days — support available in Bengali
- Website: fc77.lat
We aim to process your request as quickly as possible. For complex requests, a full response may take up to 30 business days.
To learn more about all our services and policies, visit the About Us, Terms and Conditions, and Responsible Gaming pages.